How do I place an order? The easiest way is to contact me! Tell me what you’re looking for, and I’ll guide you through the options. Call 207-233-3390 or email gwen@logoowl.com.
Can I order fewer than the minimum quantity? Sometimes yes, but suppliers may charge a fee for that. Contact me, and I’ll find the best solution for you.
Can I mix and match apparel sizes and colors? Yes!
What is your production time? Production time varies by product and time of year. I’ll provide an estimated timeline when you request a quote.
Do you offer rush service? In many cases, yes! Let me know your deadline, and I'll do my best to meet it. Rush fees may apply.
Will I see a proof before my order is produced? Absolutely! You’ll receive a virtual proof for approval before production begins. Pre-production samples are often available for a fee if we have time.
What file formats do you accept for artwork? Vector files (.ai or .eps) are best. If you’re unsure, send what you have, and I’ll let you know if it works.
What if I don’t have good artwork? No worries! Send me what you have, and I can create the right file for you (art fees may apply).
When will I receive my order? I'll provide a timeline when quoting your order. You'll also have access to a project portal where you can see the progress.
What if something goes wrong with my order? Mistakes happen! If it’s my fault, I’ll fix it. Otherwise, I’ll work with you to find a solution. Inspect your order when it arrives and let me know right away if there’s an issue.
Can I get samples? Yes! Your first two samples (under $15) are free, but shipping costs will be invoiced. Additional samples may incur fees.
How do I make my promotions stand out? I specialize in creative, memorable campaigns tailored to your brand and audience. Let’s brainstorm ideas together to make your marketing shine!